The Lube Shop is an automotive lube oil business that services privately owned and commercial vehicles. They have multiple locations in the Southeast Texas area.
The Lube Shop saw value in outsourcing their payroll duties rather than placing additional administrative burdens on the office manager or hiring additional personnel. They wanted to offer access to health insurance benefits for their employees even though it was not required by the ACA.
The Lube Shop’s most significant issue was finding a company that could offer payroll and healthcare benefit program administration, and who would listen and respond to their needs and concerns. The Lube Shop wanted to work with a locally-owned company that could give them personalized service.
CS Companies Gulf Coast was able to provide payroll services to reduce an additional administrative burden to The Lube Shop. Onboarding services were flexible with the capability of electronic onboarding and/or being available at each location to answer questions personally.
Outsourcing the benefit program allowed The Lube Shop to retain key employees while reducing the benefit administration task for the office manager. They were pleased that their company could receive a local, personalized service.
Complete Staffing has been doing our payroll for almost a year now. We have had an amazing experience with them. From our first meeting to just have questions answered, to the process of getting everyone on board and ready to be processed, they have been a pleasure to work with. Their staff is extremely friendly and very helpful in every aspect of our business relationship. We highly recommend Complete Staffing for anyone who may be interested in bettering the payroll aspect of their business.